Privacy Policy

Northern Area Community & Youth Services Inc. (NACYS) is committed to protecting your privacy. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains what information we collect through this website, how we use it, and how we keep it safe. If you have questions about this policy, you can contact us at any time.

We only collect personal information that is reasonably necessary to respond to your enquiry or referral. This may include your name and contact details, information you provide in a referral form, and information you include in a general enquiry. We do not collect personal information from you unless you actively provide it by submitting a form on this website.

We use the information you provide to respond to your referral or enquiry, connect you with the right NACYS services, and contact you using your preferred method. When you submit a referral or enquiry form, the information is sent directly to NACYS staff by email. It is not stored on this website.

After your referral or enquiry reaches our team, it is managed within the NACYS Office 365 environment, which is hosted in Microsoft’s Australian data centres. Your information stays in Australia. This website is hosted on Cloudflare and served from Australian edge servers.

We use privacy-respecting analytics to understand how our website is used. Our analytics solution does not use cookies, does not collect personal data, and does not track individual visitors.

This website does not use tracking cookies, advertising cookies, or third-party tracking pixels. We do not use Google Analytics, Facebook Pixel, or any similar tracking tools.

We do not share your personal information with third parties for marketing, advertising, or any other commercial purpose. We do not sell your information. The only exception is where we are required by law to disclose information.

Under the Australian Privacy Principles, you have the right to ask us what personal information we hold about you, request that we correct any inaccurate information, request that we delete your personal information, and make a complaint if you believe we have mishandled your information.

We may update this privacy policy from time to time. When we make changes, we will update the date on this page.